Sumatrix Limited
We understand that from time to time you may wish to return a product to us.
We have created this 90-day returns policy to enable you to return products to us in appropriate circumstances.
This returns policy applies to customers in England and Wales/irrespective of your geographical location.
Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:
(a) we receive the returned product within 90 days following the date of purchase of the product;
(b) the returned product is unused, in its original packaging (with any seal or shrink-wrap intact), with any labels still attached, and otherwise in a condition enabling us to sell the product as new;
(c) you comply with the returns procedure set out below; and
(d) none of the exclusions set out below apply.
In order to take advantage of your rights under this returns policy, you must:
Return the book along with details of how you implement at least five marketing tactics outlined in the book along with details of your original order, receipt or a copy of our invoice.
Products returned under this policy must be sent by recorded delivery to: Sumatrix, Boythorpe, Butterwick, Weaverthorpe, Malton, North Yorkshire. YO17 8HF. UK.
We will send you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy including the original delivery charges and including the costs of returning the product to us.
We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your returned product.
Where you return a product in contravention of this policy (and where you do not have any other legal right to return the product):
(a) we will not refund or exchange the product;
(b) we may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product; and
(c) if we do not receive payment of such additional amount within 14 days of issuing a request for payment, we may destroy or otherwise dispose of the returned product in our sole discretion without any liability to you.
Our full name is Sumatrix Limited.
Our registered office and principal trading address is Boythorpe, Butterwick, Weaverthorpe, Malton, North Yorkshire. YO17 8HF. UNITED KINGDOM.
Our company registration number is 3170605.
Our email address is info(at)sumatrix.com
Our VAT number is 686 4791 74.